FAQ

Our usual MOQ is 5 pieces per model. However, we also support new businesses and first-time buyers. Please contact us to discuss your requirements, and we will try to offer a flexible MOQ.

The lead time depends on your order quantity and product availability. In-stock items can usually be arranged quickly. For items that are not in stock, the standard production lead time is approximately 7–15 days.

If you have an urgent requirement, please let us know. We will do our best to arrange the order as quickly as possible.

We accept the following payment methods:

• Western Union
• MoneyGram
• T/T: 30% deposit, with the balance paid before shipment

By air: Suitable for urgent orders and small quantities. We usually use international express services such as DHL, FedEx, or TNT. Delivery generally takes approximately 5–7 days. Shipping charges are calculated according to the goods' weight and volume in cubic meters (CBM).

By sea: The most common option for large quantities. It is generally more economical than air shipping, but delivery takes longer, usually around 25–30 days.

Please tell us your preferred shipping method and provide the destination airport or seaport. We will check the shipping cost for you.

Yes. We can provide OEM service for most of our products. Please send us your design, specifications, preferred materials, colors, and other requirements for review.

Existing models: Samples are available at a price that may be slightly higher than the wholesale price.

Customized models: The sample cost will be confirmed after we review your detailed requirements.

Shipping costs are paid by the buyer.

We provide after-sales support for our orders. If you experience any issue, please contact us first with your order details and relevant photos or videos. We will review the problem and work with you to find a suitable solution.